Qualiopi checklist: the proof your LMS must produce

Software cannot be Qualiopi-certified and none of it makes you compliant: certification covers your processes, not your tool. Here is what a platform can actually document.

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• #1 Public information

  Published programme sheet: prerequisites, objectives, duration, pricing, contacts, accessibility.

• #2 Outcome indicators

  Completion rate, pass rate and satisfaction, calculated by the platform.

• #5 Operational, assessable objectives

  Objectives attached to each module and linked to its assessments.

• #8 Entry positioning

  Positioning test or preliminary questionnaire, prerequisites checked.

• #9 Conditions of delivery

  Invitations, access arrangements and contacts, logged and timestamped.

• #10 Tracking and adapting the path

  Activity log: logins, progress, support.

• #11 Assessment of learning outcomes

  The most demanding one: even partial failure is a major non-conformity. Hot and cold assessments, self-assessments, reviews, pass rates.

• #12 Preventing dropouts

  For courses over two days: inactivity detection and logged follow-ups.

• #19 Access to learning resources

  Access to content and the learner's ability to make use of it.

• #30 Collecting feedback

  Hot and cold satisfaction surveys, results consolidated.

• #32 Improvement actions

  Traceability of actions decided from feedback and complaints.

About a dozen of the thirty-two indicators, by providing evidence. The rest — legal watch, assessor qualifications, the disability referent — is your organisation's own process.